Phone COA, LLC is your partner in efficient, patient-centered clinics. For our preloading clients, your assigned, certified technicians serve as an extension to your in-clinic team by interviewing patients and preloading their information directly into your EMR before their in-office visit. EHR clients receive support with prepping charts and cleaning up misplaced data fields prior to the patient’s appointment. And our scheduling assistance clients have confidence knowing that new and referred patients are receiving the attention they deserve and the concierge-level of care that you prefer.

We understand how hard it is to hire trained, certified technicians in today’s world. For some of our clients, their Phone COA tech(s) is the only certified technician on their entire team. Certification requires over 1,000 hours of clinical experience under the supervision and authority of a medical provider, so we believe that we provide better, more accurate, service to clients by using the best of the best of the technicians who have done the work to invest in their careers and in the field of ophthalmology.

Just like when you hire a new technician for your clinics, they learn and become better technicians over time. Phone COA is not just providing data entry – we are staffing your clinics with a dedicated – certified – professional who will learn the nuances of each assigned doctor and truly become an extension to your in-office technician team.

Phone COA accesses your EHR the same way your staff does. It's secure, HIPAA compliant and user-friendly.

Yes! Phone COA technicians complete annual HIPAA training and are held to the highest confidentiality standards and our process ensures the capturing of patient information is done directly into your EMR.

Phone COA has no contract term limits or minimum chart requirements. You may use our services as much or as little as you like. You're also free to cancel at any time with no fees.

Yes! Our services are more affordable than hiring full-time staff. Plus, we'll help save enough time in your schedule to potentially see 1-2 more patients per day. That's an annual revenue increase of approximately $38,000 per year, per doctor, which more than pays for Phone COAs services!

* estimate based on industry allowables.